Age of Copilot – do you know how it will impact your life?

Co-Intelligence Book Cover

We moved into a new phase in our lives in November 2022 when OpenAI brought ChatGPT to the general public. A large language model (LLM) could help us generate text and answer questions on different topics. Microsoft began embedding OpenAI technology into its Copilot solutions, starting with a preview for beta testers in June 2023. The official rollout of Copilot in Windows began on September 26, 2023, followed by the general availability of Copilot for Microsoft 365 for enterprise customers on November 1, 2023. The life of office productivity tool users have not been the same since the release of Copilot technology.

My company, TELLUS International, subscribed to Copilot for Microsoft 365 immediately when it was released to organizations with less than 300 people. The change with Copilot is fundamental, and organizations are still contemplating what it will do for them and how to roll out, for example, Copilot for Microsoft 365. For example, suppose an organization has deployed SharePoint as their document management repository; Copilot can't just be rolled out without having a review of access rights by applying data protection on sensitive documents by applying Zero Trust and use of Microsoft Purview sensitivity labels to ensure that Copilot adheres to the information access restrictions within your tenant. Copilot is now embedded into every Office 365, which has made the life of office productivity workers more effective in their daily tasks.

To better understand how AI will impact our lives, Wharton Professor Ethan Mollick's book "Co-Intelligence: Living and Working with AI" is a great explanatory book to provide the reader with some highlights of what kind of changes to expect. It gives some real-life use cases and some rules of engagement. He emphasizes that we have already entered the world of AI, so we better get used to it and learn to work with it. The book is NOT about Microsoft Copilot technology, but it explores the life of having access to solutions such as Copilot in our daily lives. His four rules of engagement with AI are as follows:

🎯Principle 1: Always invite AI to the table. You should invite AI to help in everything you do, barring legal or ethical barriers.

🎯Principle 2: Be the human in the loop. For now, AI works best with human help, and you want to be that helpful human. As AI gets more capable and requires less human help - you still want to be that human.

🎯Principle 3: Threat AI like a person (but tell it what kind of person it is).

🎯Principle 4: Assume this is the worst AI you will ever use. AI will improve with time, and bigger and smarter models will appear.

In part 2 of the book, the author portrays different types that are going to be impacted by AI, and they are as follows:

✅AI as a Person

✅AI as a Creative

✅AI as a Coworker

✅AI as a Tutor

✅AI as a Coach

✅AI as Our Future

Each of us faces AI in different ways, some more than others. Eventually, everybody has to understand what it means to change how one works and how to take advantage of AI. Even if AI education is part of my job, I find new fascinating things that sometimes seem surreal. I use Copilot daily and Openai ChatGPT+; innovation in software solutions happens continuously, with new features being released continuously.

The book is well-suited for an audience wanting to learn what impact AI might have on different roles. People in different leadership roles will benefit from it. The book is not for technologists, but if you are new to AI, a technologist will benefit from reading it. The book is also easy to read, the concepts are explained in layman's terms, which makes it more readable for non-technologists.

The AI field is moving fast, and this book is a good resource for you to learn more about what can change when infusing AI into your daily life.

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Dr. Petri I. Salonen

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